# Packr Help
Welcome to the official Packr help center.
## Select your language
* [English](/en/faq) 
* [Français](/fr/faq) 
* [Español](/es/faq) 
### Contact
For all questions, requests and issues, please contact us directly from the app.\
**Home Screen** > 
**Menu** > **Contact Us**
### Supported languages
Packr is currently available in English, Arabic, Catalan, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai and Turkish.
If you would like to see Packr translated to another language, please [contact us](/#contact).
# Frequently asked questions
### Is Packr Premium a subscription?
Packr Premium has both a monthly and annually subscription plan.
### How to select the trip dates?
First tap on the trip start date, then on the trip end date.\
Scroll the calendar from bottom to top to change month. If the end date is on a different month, first tap on the start date, scroll the calendar, then tap on the end date.
### How to create a single day trip?
To create a one day trip, tap twice on the same date.
### Will Packr be translated to other languages?
Packr is currently available in English, French, German, Dutch, Italian, Norwegian, Russian, Spanish, Swedish, Turkish, Japanese and Simplified Chinese.\
We are constantly working on adding languages to Packr. If you would like to help us test new translations please send us an email :)
### I purchased on my iPhone, can I use it on my iPad?
Yes, of course! When you purchase Packr Premium on your iPhone, you can restore the purchase on another device (iPhone or iPad). Make sure that you use the same Apple ID on both devices.
### Change Temperature unit
To change from Celsius (centigrade) to Fahrenheit and vice versa, tap on the menu button of the home screen, then select **Settings**.\
On the settings screen, tap on **Temperature Unit** to cycle through Celsius / Fahrenheit.
### Change Distance unit
To change from the Metric system to Imperial system (U.S. miles) and vice versa, tap on the menu button of the home screen, then select **Settings**.\
On the settings screen, tap on **Distance Unit** to cycle through Metric / U.S.
# Packing List
### There is no weather for my trip
Packr only displays the weather above the packing list when the destination is correctly identified.\
When creating a new trip, it is recommended to tap on the destination in the dropdown list after typing the first letters of the destination.\
When your packing list is already created, you can reset the destination by tapping the menu button **°°°** then selecting **Edit Trip**.
### Adding an activity / list to the packing list
Once the packing list is created, you can add more activities / lists by tapping the menu button **°°°** then selecting **Edit Activities & Lists**.
### Removing an unneeded activity list from the packing list
To remove any activity / list from your packing list, long press the row that displays the amount of items. Then select **Remove** from the options popup.
### Printing
Printing the packing list is available from the packing list options button °°°, select **Share** then **Print**.\
The packing list will then be displayed in a webview, with a print icon at the top right. Tap this icon to print the list.
# Family mode (multi-travelers)
Family mode, introduced in 2019, enables adding several travelers to the same trip. This long awaited feature will help you adding family members to a trip.
When packing for an entire family, it is often necessary to have separate lists for each family member. This is especially need when traveling with children.
### Adding travelers to a new trip
When creating a trip, tap the **family** icon 
at the top right when the app requests you to **Select Activities & Lists**.
### Adding travelers to an existing trip
To add travelers to an existing trip, first tap on the trip from the home page to display the packing list, then tap the options button **°°°** at the top right.\
Then select **Edit Activities & Lists** and follow the instructions above.
### Managing traveler lists
After adding one or more travelers to your trip, you can select activities and lists for each of them by tapping their name in the **Select Activities & Lists** view.\
Tap the name of your spouse, kid or baby and tap on required lists for each family member.
# Trip management
### Deleting a trip
To remove a trip, from the home screen, tap the options button **°°°** at the top right of the picture then select **Delete Trip**.
### Duplicating a trip
From the home screen, tapping the options button **°°°** will let you duplicate a previous trip to re-use the exact same packing list. The list will still be updated based on current weather to add or remove items that aren't necessary, an umbrella for example.
{% hint style="info" %}
Duplicating a trip is a Premium feature.
{% endhint %}
### Editing a trip
From the home screen, tap the options button °°° at the top right of the trip picture then select **Edit Trip**.
You will then be presented with the Edit Trip screen to change the trip title, the destination, travel dates and type of trip.
{% hint style="info" %}
Editing a trip that has already started is a Premium feature.
{% endhint %}
### Adding a city / destination
If the trip was created as a single-destination trip, it currently isn't possible to change it to a multi-destination trip. This feature will be available in the future.
To create a new multi-destination trip, from the home screen, tap on **Add Trip**, then select **Multi-Destination** from the selector at the top.
# TripIt
Packr Premium offers a TripIt integration to make your life easier.
## How to connect Packr to TripIt?
From the home page, tap on the **Add Trip** button. Then tap on the TripIt icon at the top right to connect Packr to TripIt.
## I do not see the TripIt button
The TripIt button can be hidden from the Settings. From the home page, tap on the menu button at the top left, then on Settings. Scroll down and toggle the switch next to **Show TripIt Button**.
## Will Packr mess up my upcoming trips on TripIt?
No, Packr only retrieves data from your TripIt account, but does not make any additions/modifications/deletions. Your TripIt account is safe!
## Log-in issues
### Using a Facebook / Yahoo / Google account to log-in to TripIt
If your TripIt account has no password, because you usually log-in using another provider's account, you need to manually set a password for your account.\
Visit TripIt [Account>Change Password](https://www.tripit.com/account/edit/section/change_password) page to set a new password.
## Does Packr handle multi-destination trips with TripIt?
Unfortunately Packr can only create single destination trips when retrieving your next TripIt trips. We are planning TripIt multi-destination trips for a future update.
# Synchronize with a new device
This feature is only available to Premium members.
### Prepare your old device
On your old device, open Packr.
```
Navigate to Menu > Settings > Synchronize
```
Tap on the **Generate Sync Code** button.
{% hint style="info" %}
You will get a three word code such as FULL.ALMONDS.CLUMPY
{% endhint %}
### Activate Premium on new device
On your new device, download Packr from the App Store. Then open Packr.
```
Navigate to Menu > Settings > Synchronize
```
Synchronization is a Premium feature. Tap on the **Already Purchased? Restore** button at the bottom to retrieve your previous purchase of Packr Premium.
### Sync your new device
As soon as Packr Premium is activated, navigate again to Synchronize.\
This time, tap on **Type Sync Code**.
Type the three word code you got from your old device.
# Questions fréquentes
## Est-ce que Packr Premium est un abonnement?
Packr Premium est proposé sous forme d'un abonnement mensuel ou annuel.
## Comment sélectionner les dates du voyage?
Cliquez d'abord sur la date de début, puis sur la date de fin.\
Faîtes défiler le calendrier du bas vers le haut pour changer de mois. Si les deux dates ne sont pas dans le même mois, cliquez d'abord sur la date de début, faîtes défiler le calendrier, puis cliquez sur la date de fin.
## Quelles sont les langues disponibles dans Packr?
Packr est disponible en Français, Anglais, Allemand, Espagnol, Italien, Néerlandais, Norvégien, Russe, Suédois, Turk, Japonais et Chinois (simplifié).\
Nous travaillons constamment à l'ajout de nouvelles langues. Si vous souhaitez nous aider à testez de nouvelles langues, écrivez-nous un email :)
# Preguntas más frecuentes
## ¿Packr Premium es una suscripción?
Packr Premium tiene un plan de suscripción tanto mensual como anual.
## ¿Como seleccionar fechas de viaje?
Primero toca en la fecha de inicio del viaje, y luego, toca en la fecha final.\
Desliza el calendario desde abajo hacia arriba para cambiar de mes. Si la fecha final está en un mes diferente, primero toca en la fecha de inicio, desplaza el calendario, y luego toca en la fecha final.
## La compré en mi iPhone, ¿puedo utilizarla en mi iPad?
¡Por supuesto! Cuando compras Packr Premium en tu iPhone, puedes registrar tu compra en otro dispositivo (ya sea iPhone o iPad). Solo asegúrate de utilizar el mismo Apple ID en ambos dispositivos.